Warranty Information
Manufacturer Warranty
All products sold by Luxotics come with the manufacturer's warranty. Warranty periods vary by brand and product type:
Watches
2-year international manufacturer warranty
Bags & Accessories
1-year manufacturer warranty against defects
Jewelry
1-year warranty against manufacturing defects
What's Covered
- Manufacturing defects in materials and workmanship
- Mechanical movement failures (for watches)
- Hardware defects
What's Not Covered
- Normal wear and tear
- Damage from accidents, misuse, or negligence
- Water damage (unless water-resistant rated)
- Battery replacement
- Strap or bracelet replacement
- Scratches or cosmetic damage
Warranty Claims
To make a warranty claim:
- Contact us with your order details and description of the issue
- We'll assess the claim and provide instructions
- Ship the item to us for inspection
- If approved, we'll repair or replace the item
Questions?
For warranty inquiries, please contact us.