Privacy Policy
Last updated: January 2026
Introduction
Luxotics ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, billing address
- Payment Information: Payment method details (processed securely through our payment providers)
- Order Information: Products purchased, order history
- Technical Information: IP address, browser type, device information
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Improve our website and services
- Send promotional communications (with your consent)
Information Sharing
We do not sell your personal information. We may share your information with:
- Payment processors to complete transactions
- Shipping carriers to deliver your orders
- Service providers who assist in our operations
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
Cookies
We use cookies to enhance your browsing experience. You can control cookie settings through your browser preferences.
Contact Us
If you have questions about this privacy policy, please contact us.